If you're having trouble connecting to GitHub, troubleshoot it on the GitHub web page, not on the SavviHub Web Console. You may encounter the following issues and errors while creating a project on SavviHub:
Since organization shares with your teammates, some users may found that
New Project button on the SavviHub Web Console redirects to GitHub Apps already installed. In this case, you can update the
Repository access section to activate
Save button on the GitHub Apps page.
The invalid GitHub repository error normally occurs either the repository does not exist or the
SavviHub GitHub App is not installed. Make sure the GitHub repository exists and the
SavviHub GitHub App is installed on your GitHub account. You can verify the installation at the following GitHub pages:
Personal settings > Applications > Authorized GitHub Apps
Organization settings > Installed GitHub Apps
The unauthorized GitHub Error might occur when the GitHub authorization expires or repository access issues. To solve those cases, you need to:
SavviHub GitHub App on your GitHub account under
Settings > Applications
New Project on the organization page to re-install the
SavviHub GitHub App
The GitHub connection error occurs when the GitHub server is temporarily unavailable. Try again later.
According to GitHub Docs, the maximum rate limit for an installation is 12,500 requests per hour. If you found the GitHub rate limit exceeded the error, then try again later.